> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.wildrobot.no/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Create delivery You are now ready to make your first shipment. Let's look at the different methods we can use to send orders for delivery. ### Create Delivery from Order Details On the order page, you can send an order for transport by clicking the **_Send_** button. [![](https://storage.crisp.chat/users/helpdesk/website/e14d0a685a906800/45a95589-979b-4088-b6f9-e8dfc5_6mvr8v.png)](https://downloads.intercomcdn.com/i/o/386494843/be08425c0db73581cc00a2dd/08-09-2021+at+11.54.23.png?expires=1717665300&signature=4229019cefc7ec98552cfe6365c0e70c8da278c10dee80017bcbb6368fa53b8d) [![](https://storage.crisp.chat/users/helpdesk/website/ef1765c51092e800/78b5fac7-dc60-45a4-9710-f3cfda_od8vrp.png)](https://downloads.intercomcdn.com/i/o/386495725/1723204c31688a5877442a2f/08-09-2021+at+11.56.26.png?expires=1717665300&signature=913871740fbf0c9feb9e0583c5274c40a8ba93c10bda7ce2260b908dd81ecd3b) It will then use your settings from your setup here: [![](https://storage.crisp.chat/users/helpdesk/website/bbdeff45a6e5b800/10a6e86f-a233-4d8c-8398-8a0fc7_1ouoj6x.png)](https://downloads.intercomcdn.com/i/o/386497153/b62feebb48e75ff3210e445d/08-09-2021+at+11.59.26.png?expires=1717665300&signature=737927c617605e5df0a5a9f2f3d3405a8f334a8e875f1f5e2d34a0dfeed8a3dc) In this case, this order will be sent with Postnord - MyPack Collect. We also have the option to **_override delivery._** You can use this if you need to change or set specific delivery settings for this order. **_Return_** explains itself. ### Create Delivery from Order List From the order list, you can deliver orders with a click. The buttons for delivery are found under _actions_: [![](https://storage.crisp.chat/users/helpdesk/website/d1696ea96211d800/30317d5b-80c3-480b-934d-44a200_1lh9hi5.png)](https://downloads.intercomcdn.com/i/o/386501893/f7b1b0cc8303b502686c1c63/08-09-2021+at+12.08.45.png?expires=1717665300&signature=09970da0332a70a16c0d189d5b8e4a1c3b6eace7dde3a7e6011faa37ddfca3a7) If you do not see this, you can easily activate it by clicking on _view settings_: [![](https://storage.crisp.chat/users/helpdesk/website/8a8a897d9837b000/f367977e-93ba-4c2b-b34d-3982e4_ei4p6w.png)](https://downloads.intercomcdn.com/i/o/386502485/9d619707c183564d13736530/08-09-2021+at+12.09.42.png?expires=1717665300&signature=42314795cef212ab6ef0bdaffbf660294cc896d6736ab0544b35ae7bb739fd0b) and activating _actions_. [![](https://storage.crisp.chat/users/helpdesk/website/295a08c2070c2400/ecb2a799-8931-4878-8179-cedb06_u26j37.png)](https://downloads.intercomcdn.com/i/o/386502776/5e4738190883e255d28a50f1/08-09-2021+at+12.10.49.png?expires=1717665300&signature=e1b1c3ec8c6e0c30c8d5f4ddbb18eac1bbef876cad80f4080c15c855382e3e6a) To deliver an order, click on the **_send_** button marked with a paper plane. [![](https://storage.crisp.chat/users/helpdesk/website/1d11daa3fabdec00/06bf8819-3f5d-46b9-9d26-e30211_1ghm37w.png)](https://downloads.intercomcdn.com/i/o/386506266/8162fe3a124cafbb209d39ec/08-09-2021+at+12.18.21.png?expires=1717665300&signature=41d32c04de6277dc935edd9bdbe1564a6260f3500a9e91284ba709426c99e455) You should then get a confirmation, and the button will turn gray. [![](https://downloads.intercomcdn.com/i/o/386506758/49ba1de05aeef05fb3511eae/08-09-2021+at+12.18.50.png?expires=1717665300&signature=2ebd769ae2082ac7562df993484ad0e3e23d8e74bd80c0c094ef7e8328a2f8c0)](https://downloads.intercomcdn.com/i/o/386506758/49ba1de05aeef05fb3511eae/08-09-2021+at+12.18.50.png?expires=1717665300&signature=2ebd769ae2082ac7562df993484ad0e3e23d8e74bd80c0c094ef7e8328a2f8c0) If you want to override the order, you can click on the paintbrush. [![](https://downloads.intercomcdn.com/i/o/386507213/e5ec79bf0928438634d7c667/08-09-2021+at+12.20.21.png?expires=1717665300&signature=e3abc50815a1e0bae17324afd097fa6e34150b62cd86411ab3e165554f6e2c8b)](https://downloads.intercomcdn.com/i/o/386507213/e5ec79bf0928438634d7c667/08-09-2021+at+12.20.21.png?expires=1717665300&signature=e3abc50815a1e0bae17324afd097fa6e34150b62cd86411ab3e165554f6e2c8b) ### Create Overridden Delivery A window will pop up showing you the order's values. Here we see, for example, that Postnord MyPack Collect appears, along with services and printer. [![](https://downloads.intercomcdn.com/i/o/386507519/f23a2fb23bddc2434a881d12/08-09-2021+at+12.20.43.png?expires=1717665300&signature=8f92751420368a378b845df1e13e04ecf3886dddf1e79d4370144af6a0b95d29)](https://downloads.intercomcdn.com/i/o/386507519/f23a2fb23bddc2434a881d12/08-09-2021+at+12.20.43.png?expires=1717665300&signature=8f92751420368a378b845df1e13e04ecf3886dddf1e79d4370144af6a0b95d29) You can then change these values and click create delivery. ### Create Bulk Delivery If you want to send many orders simultaneously, you can bulk create print from batch actions. [![](https://downloads.intercomcdn.com/i/o/386510066/abd42766544ef4d91e7f0456/08-09-2021+at+12.26.01.png?expires=1717665300&signature=33ad2a1680a426493dd240f8ddfb0dd3a87270e47c671dcad9b31673c482536a)](https://downloads.intercomcdn.com/i/o/386510066/abd42766544ef4d91e7f0456/08-09-2021+at+12.26.01.png?expires=1717665300&signature=33ad2a1680a426493dd240f8ddfb0dd3a87270e47c671dcad9b31673 c482536a) ### Create Delivery with Pick List You can also send orders for delivery via pick lists. This must be turned on in the settings: [![](https://downloads.intercomcdn.com/i/o/386839417/b3bd4c5ea6cbc7e82c62cd4a/08-09-2021+at+22.21.25.png?expires=1717665300&signature=cf538533be043e254d761aa49d7fe8f90a77d15f540eecc919d6380465b6e389)](https://downloads.intercomcdn.com/i/o/386839417/b3bd4c5ea6cbc7e82c62cd4a/08-09-2021+at+22.21.25.png?expires=1717665300&signature=cf538533be043e254d761aa49d7fe8f90a77d15f540eecc919d6380465b6e389) You will then get another button on the order list and in order details where you can send the order to print on the pick list. [![](https://downloads.intercomcdn.com/i/o/386839857/59f81b7bf1336facf9f4bdda/08-09-2021+at+22.22.56.png?expires=1717665300&signature=dc010c8bdcebc988593d9548c47b98aa5592a393e35520bb94fdc192ecff0db3)](https://downloads.intercomcdn.com/i/o/386839857/59f81b7bf1336facf9f4bdda/08-09-2021+at+22.22.56.png?expires=1717665300&signature=dc010c8bdcebc988593d9548c47b98aa5592a393e35520bb94fdc192ecff0db3) The pick list then has a QR code that can be scanned to complete the order. You can read more about this setup here: [Pick List Setup](https://intercom.help/robots-will-take-over-the-world-as/nb/articles/5405996-print-picklist) ### Create Delivery When Order is Completed Another option is for delivery to be created automatically when the order is completed. [![](https://downloads.intercomcdn.com/i/o/386842995/1b6ae3c7e6f72c883daa6c35/08-09-2021+at+22.30.36.png?expires=1717665300&signature=60093d8f26dfded88b0c63542e10e2746975fce0d6634c61b142ddfcfc23561a)](https://downloads.intercomcdn.com/i/o/386842995/1b6ae3c7e6f72c883daa6c35/08-09-2021+at+22.30.36.png?expires=1717665300&signature=60093d8f26dfded88b0c63542e10e2746975fce0d6634c61b142ddfcfc23561a) It is important that the shipping methods your customers have chosen are related to delivery products so that the integration knows if an order should be sent with Postnord or Bring, for example. ###### Note After the delivery is completed, a note will be created on the order. [![](https://downloads.intercomcdn.com/i/o/386850012/6d5d8a95583218fe2825499f/08-09-2021+at+22.48.43.png?expires=1717665300&signature=378d5c99e49a4e86782a4ba0e2d6d02705b9048640a9b5d3ca3d38f33f1b7d64)](https://downloads.intercomcdn.com/i/o/386850012/6d5d8a95583218fe2825499f/08-09-2021+at+22.48.43.png?expires=1717665300&signature=378d5c99e49a4e86782a4ba0e2d6d02705b9048640a9b5d3ca3d38f33f1b7d64) If there has been an error, it will also in most cases be logged in the order notes. For more logging, you can read [this](https://intercom.help/robots-will-take-over-the-world-as/nb/articles/5337146-getting-error-when-sending-an-order). ###### Tracking If the setting _Include tracking link in email when completing order_ is enabled, this will be included in the order completion email to the customer. Here we use the free plugin [WP Mail Catcher](https://wordpress.org/plugins/wp-mail-catcher/) to check the email that is sent. [![](https://downloads.intercomcdn.com/i/o/386851203/55112a9eaed1204bba380663/08-09-2021+at+22.51.43.png?expires=1717665300&signature=93150d9a319d3af61ffbeeaccae0cb605eeed0ca23ec2e373977390bce92fa24)](https://downloads.intercomcdn.com/i/o/386851203/55112a9eaed1204bba380663/08-09-2021+at+22.51.43.png?expires=1717665300&signature=93150d9a319d3af61ffbeeaccae0cb605eeed0ca23ec2e373977390bce92fa24) [![](https://downloads.intercomcdn.com/i/o/386851028/4ad6a56c26b0ac79d1499ee5/08-09-2021+at+22.50.43.png?expires=1717665300&signature=76a95823dd8441e46c35770d67382b36cb670e309fefa3813f3aef647ed56a68)](https://downloads.intercomcdn.com/i/o/386851028/4ad6a56c26b0ac79d1499ee5/08-09-2021+at+22.50.43.png?expires=1717665300&signature=76a95823dd8441e46c35770d67382b36cb670e309fefa3813f3aef647ed56a68)